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Providing early help is more effective in promoting the welfare of children than reacting later. Early help means providing support as soon as a problem emerges, at any point in a child's life, from the foundation years through to the teenage years. Early help can also prevent further problems from arising, for example, if it is provided as part of a support plan.

Working Together to Safeguard Children (2023) guidance re-emphasises the collective responsibility placed on all agencies, including schools, to identify, assess and provide effective targeted early help services. An aim is to ensure that professionals are clear when it is their responsibility to help children and families, as problems emerge from families living in difficult circumstances.

The school's Family Services Team are central to the school's commitment to support young people and families, signposting families to offers of early help to avoid an escalation of issues. The team aims to provide help as soon as problems start to emerge, or when there is a strong likelihood that problems will arise in the future.

The Family Services Team currently facilitate:

  • Signposting families to other support services and agencies

  • Pastoral support

  • Organising open mornings and workshops for parents and carers

  • Providing details of out of school and holiday activities

For more information, please contact our Family Services Manager, Michelle Bryce on 01452 530310 option 3

Please also read our Early Help offer below:

Offer of Early Help March 2024

Family Information Service


The Family Information Service (FIS) offer a wide range of information advice, and signposting to support families, children and young people from 0 - 19 years of age (or up to 25 years for young people with SEND).This includes information held on the Glosfamilies Directory, an online directory bringing together information, services, resources, and things to do in Gloucestershire. is home to Support for Families with SEND, Gloucestershire’s Local Offer and Future Me, Young People’s Local Offer.


For more information:



T : 01452 427 362

E :

Early Help Documents

Mental Health Support Teams in Schools Information for Parents


01452 530 310

 Co – Headteacher: Mrs Hannah Williams

Co-Headteacher/Deputy Headteacher: Mrs Heather Willis

Deputy Headteacher: Miss Sasha Palmer

SENDco: Mrs Katie Kirby (email:

       Safeguarding Lead: Michelle Bryce (email:                                                     

Address: Finlay Community School, Finlay Road, Gloucester, GL4 6TR

School Day - Start: 8:50am

(with drop off from 8:40am)

Finish: 3:20pm

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